Refund policy

Thirty days. If the shirt isn't right, email us and we'll refund it.

The 30-day guarantee

Email support@capycodingclub.com within 30 days of delivery with your order number. No form, no restocking fee, no explaining yourself.

This covers the ordinary reasons — the size was wrong, the colour read differently on your screen, or you've changed your mind. One claim per order. We'll reply with anything we need from you to finish it.

Damaged, defective, or not what you ordered

Same thirty days, same address — send a photo with your order number. We'll print it again or refund it, whichever you'd rather.

What the guarantee doesn't cover

Anything past 30 days from delivery, and ordinary wear. A shirt you've had a season out of has done the job it was printed for.

Before you order

The size guide on each product page lists the real garment measurements and the tolerance they're made to. Checking it against a shirt you already like beats guessing from S/M/L, and it's the difference between a shirt you wear and an email you have to send.

How refunds are paid

Approved refunds go back to your original payment method within 10 business days. Your bank may take a few days longer to post it. If more than 15 business days have passed since we approved yours, email support@capycodingclub.com and we'll chase it.

Cancelling an order

If your order hasn't gone into production yet we can usually cancel it. Email us as quickly as you can. Once printing has started we can't stop it — the shirt only exists because you ordered it.